Reference
AI Glossary
Plain-English definitions of the AI terms and productised offers used across this site — written for SME owners, not engineers.
- AI Advisor Retainer
- Ongoing engagement where a senior AI consultant acts as a fractional advisor for an SME — monthly strategy call, async Q&A access, and one quarterly implementation included. Sized for businesses that want continuous AI coverage without hiring a full-time lead. Priced from AUD $1,500 per month, three-month minimum, via EveryDay AI with Graham.
- AI Agent
- An AI system that takes actions on behalf of a user — sending emails, querying systems, triggering workflows — rather than only answering questions. Common SME applications include customer-service triage, internal knowledge assistants, and scheduled monitoring. Graham runs his own multi-model agent, Harry, which handles email, phone calls, and home automation around the clock.
- AI Implementation Sprint
- Fixed-scope four-week engagement that picks one workflow — invoice processing, document extraction, RFQ drafting — and ships a working AI-powered replacement plus team training. The buyer ends with deployed software, not a slide deck. Priced from AUD $12,000 via EveryDay AI with Graham.
- AI Readiness Review
- Structured one-week assessment of where AI can deliver the highest ROI in a small-to-mid business. Outputs a written report ranking five to ten opportunities by payback, effort, and risk, plus a 90-minute walk-through. Designed for businesses that want a defensible "where do we start" answer before committing budget. Priced from AUD $2,500 via EveryDay AI with Graham.
- AP Automation(Accounts Payable Automation)
- End-to-end automation of supplier invoice processing — extraction (OCR), GL coding, GST treatment, approval routing, and posting to the accounting ledger. A mature category with clear ROI for any business processing 100 or more invoices a month. Common Australian stack pairings: Xero with Hubdoc, MYOB with ApprovalMax, and Procore Invoice Management.
- Custom GPT
- A version of OpenAI's ChatGPT customised with company-specific knowledge, tone, and instructions. Useful for trainee onboarding assistants, standardising RFI responses, and "ask the company manual" lookups. Graham built one for Halo Civil Engineering's internal use during his time as Finance and Business Systems Manager.
- Document AI(Document OCR)
- Using machine learning to extract structured data from PDFs, scans, and photos — drawings, invoices, timesheets, ITPs, and compliance certificates. Modern document AI handles handwriting and low-quality scans far better than legacy OCR. Often the first AI implementation a construction SME runs.
- RFQ Automation(Request for Quote Automation)
- Using AI to draft, classify, or partially respond to RFQs received from head contractors or clients. In construction, common targets are extracting requirements from bid documents, populating estimating templates, and drafting standard schedules of rates. Saves estimators hours per week.
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