EveryDayAiWithGraham

Always On Front Desk

Your competitor calls back in 47 hours.

Yours can call back in 90 seconds.

Always On Front Desk is an AI-powered first responder that catches the calls and enquiries you miss. It captures what the customer needs, books a callback, and sends the lead summary straight to your mobile. After hours, weekends, while you're up a ladder.

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Half your leads quietly slip through the cracks

The research is clear and brutal: businesses that respond to a new enquiry inside five minutes win roughly ten times more deals than those that take thirty minutes or longer. For a tradie up a ladder, a real estate agent at an open home, or a small business owner doing the actual work, those five minutes are usually impossible. So the customer rings the next person on the list.

Always On Front Desk closes that gap by being available the moment your phone rings. The customer feels handled instantly. You get a summary on your mobile. You ring back when you're free, with the context already there.

What you get

Fixed price AUD $5,000. One week setup. Thirty days of fine-tuning support included.

  • ✓An AI-powered first responder configured for your business, your services, your suburbs, your tone of voice.
  • ✓Live on your existing phone number (call forwarding) and on your website (chat widget). No number changes, no new tools to learn.
  • ✓Every captured lead arrives as an SMS to your mobile within seconds: name, suburb, phone, what they need, urgency, full transcript.
  • ✓Hard rule baked in: the AI never quotes prices and never makes commitments on your behalf. You stay in control of the relationship.
  • ✓Thirty days of fine-tuning after go-live. We adjust the wording, the knowledge base, the escalation rules until it sounds right.

Try it for yourself

Pick the closest match to your business and have a real conversation with the AI. Voice or text. Tell us where to send your demo access link.

Plumber
Sample Plumbing Co

Imagine you're a homeowner. It's 9pm and you've just spotted water bubbling up through the kitchen tiles — looks like a burst pipe under the slab. You ring your local plumber. Press start and have a chat as if you were the customer.

Try this demo →

Electrician
Sample Electrical Co

Imagine you're a homeowner. Half the house has lost power and the kettle's smoking. You ring your local sparky. Press start and have a chat as if you were the customer.

Try this demo →

Builder
Sample Builders Co

Imagine you're a homeowner thinking about a single-storey extension at the back of your house — extra bedroom and a second bathroom. You're after a builder to walk through it with you. Press start and have a chat as if you were the customer.

Try this demo →

Real estate agency
Sample Property Co

Imagine you've just driven past a `For Sale` sign on a property you like the look of. You ring the agency to ask about it. Press start and have a chat as if you were the buyer.

Try this demo →

How a paying engagement runs

  1. 1

    Free 30-minute discovery call

    We walk through how leads currently reach you, what your typical customer interaction sounds like, and where the AI will and won't add value. Honest fit-or-no-fit conversation. No obligation.

  2. 2

    One week of setup

    We configure the AI for your business, write the knowledge base from your existing materials, hook up call forwarding from your mobile, and embed the chat widget on your website. You sign off on the dialogue before it goes live.

  3. 3

    Go live with thirty days of tuning

    The AI handles missed calls and after-hours enquiries from day one. You forward us anything that sounds off in the first month and we adjust. Most installs settle inside two weeks.

Common questions

Will the AI quote prices to my customers?
No, never. The AI captures the enquiry, gathers what's needed, and books a callback. Pricing always goes through you. That's a hard rule baked into every install.
What happens to the lead after the AI takes the call?
Standard install: the AI sends you an SMS summary the moment the call ends. Name, suburb, phone, what they need, urgency level, and a transcript. Read it whenever you next pick up your mobile and ring them back.
Do I need to change my phone number?
No. We set up a simple call-forwarding rule on your existing business mobile or landline: if you don't pick up in four rings, the call rolls to the AI. Your customers keep dialling the same number you've always had.
Can it be customised for my exact business?
Yes. Every install is tuned to your services, your suburbs, your typical jobs, and the way you talk to customers. The four demos on this page are configured for sample businesses — yours will be tuned to you.
What if it gets something wrong in the early weeks?
Thirty days of fine-tuning support is included. You forward us anything the AI handled badly, we adjust the prompt and the knowledge base, and the next call gets it right. Most installs settle inside two weeks.
What if I want it to actually book jobs in my calendar, not just take messages?
That's a paid upgrade — we wire the AI into your existing calendar (Google Calendar, Cal.com, Outlook) so it can offer real available times. Adds about a day to setup. Discuss on the discovery call.
How is this different from a regular voicemail or answering service?
Voicemail asks the customer to leave a message and most don't. A human answering service costs roughly $300-500 a month and is only available during their hours. The AI handles every call instantly, twenty-four hours a day, captures structured detail, and never has a sick day.

Ready to stop losing leads?

Book a free thirty-minute discovery call. We'll work out together whether Always On Front Desk is the right fit for how you operate.

Book a discovery call